Payment And Delivery

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Destek Merkezi

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Memberships And Orders

Payment And Delivery

Cancellation and Refund

Is there an installment option for credit cards?

Installment option is available for all credit cards.

Can I make payment via bank transfer?

When you reach the payment step for all orders, you can make your payment via bank transfer. You can access our bank account details here.

When will my package be delivered?

Our product deliveries take between 2-5 days to urban city centers across 81 provinces. In towns, this period may take an additional 1 to 5 days.

Are prices inclusive of VAT for the products?

All our products are priced inclusive of VAT.

What should I pay attention to when receiving products?

Make sure the packaging is undamaged and free of impact; if there is any damage, do not accept the product, make a report, contact our call center to inform about the situation.

Is there free shipping?

Shipping is free for all orders of 350 TL and above.

How can I track my order?

You can track your orders from this link.